play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5651132235
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking 'send', wait for the allotted time to pass. If assistance is still needed, use the app's live chat support system for help.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, send your updated KYC details to the customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To access the latest version of the app, you will need to uninstall it from your device first. After uninstalling, download the latest version of the app and you should be able to log in and play without any issues. This will ensure you have the most up-to-date version and can access all its features.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings made through gaming, not from bonus rewards. This allows users to access their earned money, but not the bonus amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This variance in processing time is due to the app's service dynamics.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except you. You can withdraw any winnings earned while playing games with the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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